My tracking says "delivered" but I didn't get it.

Oh no!

This usually means your box was handed off to either a front office or reception desk or your neighbor might have it. If your complex has an office, we suggest you check with them. If you have a larger mailbox where you receive parcels, check there. 

If none of those are the answer (and you pinky-promise that you checked!), email us at and we'll help track it down.


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