I ordered a gift for someone, but it hasn't shipped yet. Where is it?

First, thank mew for being the best gift giver! We can help figure this out!

Gift subscriptions ship at the same time as regular subscriptions, and we ship all the boxes once at month. We ship approximately the last few days of every month.

For example:

If you ordered before the cutoff of February 26th at midnight EST, the first box ships at the end February and will be the March box!* If you order after midnight on February 26th, the first box is the April box.

We'll send you an email when it goes out with your tracking information so you can follow it along.

(*If you’d like to get last month’s box, please email If we have any extras, we’d be happy to help make it happen!)

If you have any other questions, please feel free to email us at We're always happy to help out!

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