I ordered a gift for someone, but it hasn't shipped yet. Where is it?

First, thank mew for being the best gift giver! We can help figure this out!

Gift subscriptions ship at the same time as regular subscriptions, and we ship all the boxes once a month. Usually, we ship boxes at the very end of the month.

We'll send you an email when the box ships with your tracking information so you can follow it along.

For example - February boxes ship at the very end of January (so they get there at the very start of the month!). If you order by January 26th, you've ordered in time for the February box! If you ordered after midnight EST on January 26th, your gift box will be the March box (which ships at the very end of February). 



(*If you’d like to get last month’s box, please email If we have any extras, we’d be happy to help make it happen!)

If you have any other questions, please feel free to email us at We're always happy to help out!

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