Don't see your answer?
What comes in a CatLadyBox?
How does CatLadyBox work?
How will I know my shirt size?
Is there an email address I can email?
Is there a phone number I can call?
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Where's my tracking number?
My tracking says "delivered" but I didn't get it.
I got two boxes this month. Why?
When will you ship to my country?
When can I expect to receive my first CatLadyBox and where is it now?
How much is shipping?
What day do subscriptions renew each month?
How do I update my credit card number?
How much is CatLadyBox?
I was charged twice this month... help!
Are there any CatLadyBox coupons?
Updating Your Subscription
How do I cancel my account? I want to unsubscribe.
Can I skip a month?
I'm moving. How do I change my address?
How do I change my shirt size?
How do I upgrade to CRAZY CatLadyBox? How do I downgrade to CatLadyBox?
How do gift subscriptions work?
I ordered a gift for someone, but it hasn't shipped yet. Where is it?
What are add-ons and how do they work?
I received a damaged item. Can it be replaced or returned?
Can I return the items in my box or from the shop?
There's something missing from my box. How can I get it?
Donations and Giving Back
How do I nominate a cat rescue?
Do you donate to cat rescues?
How do I find out contest and giveaway winners?