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About CatLadyBox

  • ★ What comes in a CatLadyBox?
  • Contact Us
  • How does CatLadyBox work?
  • How will I know my shirt size?
  • Is there an email address I can email?
  • Is there a phone number I can call?
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Shipping

  • ★ Where's my tracking number?
  • My tracking says "delivered" but I didn't get it.
  • I got two boxes this month. Why?
  • When will you ship to my country?
  • When can I expect to receive my first CatLadyBox and where is it now?
  • How much is shipping?

Billing

  • ★ What day do subscriptions renew each month?
  • How do I update my credit card number?
  • How much is CatLadyBox?
  • I was charged twice this month... help!
  • Are there any CatLadyBox coupons?

Updating Your Subscription

  • ★ How do I cancel my account? I want to unsubscribe.
  • Can I skip a month?
  • I'm moving. How do I change my address?
  • How do I change my shirt size?
  • How do I upgrade to CRAZY CatLadyBox? How do I downgrade to CatLadyBox?

Gift Subscriptions

  • How do gift subscriptions work?
  • I ordered a gift for someone, but it hasn't shipped yet. Where is it?

Products

  • What is the vault and how does it work?
  • What are add-ons and how do they work?
  • I received a damaged item. Can it be replaced or returned?
  • Can I return the items in my box or from the shop?
  • There's something missing from my box. How can I get it?

Donations and Giving Back

  • How do I nominate a cat rescue?
  • Do you donate to cat rescues?
  • How do I find out contest and giveaway winners?
  • HOW IT WORKS
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